
Exists Clients need a single point of contact who actually understands hardware, not just a relationship
manager ... lost between technical and commercial teams — this role closes that gap We are scaling and need a
manager ... Ownership Act as the primary technical point of contact for assigned client accounts throughout the
project ... tooling: Jira, ServiceNow, Zendesk, or equivalent Experience owning
project budgets, SOWs, or vendor ... requiring handoffs Build long-term relationships that reduce churn and increase account expansion
Project